Question 1

Who is SimpleTaxFlow designed for?

Accepted Answer

SimpleTaxFlow is designed for UK sole traders and landlords who need digital bookkeeping and Making Tax Digital for Income Tax workflows. It supports self-employment and UK property businesses, including people who have both types of income.

Question 2

Do I have to use WhatsApp?

Accepted Answer

No. WhatsApp is an optional shortcut for capturing records and checking key information. You can keep records, upload receipts, create invoices, review reports and prepare filings entirely in the web portal.

Question 3

Can I manage self-employment and property income together?

Accepted Answer

Yes. You can manage supported self-employment and UK property businesses from the same account while keeping their records and HMRC obligations distinct. This is useful when HMRC needs a separate quarterly update for each business.

Question 4

How can I add income and expenses?

Accepted Answer

Add records one at a time or in a batch in Transactions, upload receipt evidence in the web portal, import a bank statement, or optionally send a plain-English message, image or PDF through WhatsApp. Every route feeds the same reviewable cashbook.

Question 5

What happens when I upload a receipt?

Accepted Answer

SimpleTaxFlow reads supported receipt images and PDFs to suggest details such as the date, supplier and amount. You review the extracted information and category before relying on it. The original evidence stays linked to the record.

Question 6

Can SimpleTaxFlow categorise transactions for me?

Accepted Answer

SimpleTaxFlow can suggest categories and apply rules you create for repeat transactions. You remain in control: review uncertain items, change a category when needed and check the quarter before filing.

Question 7

Which bank statement formats can I import?

Accepted Answer

You can import supported PDF bank statements as well as CSV and Excel exports. SimpleTaxFlow checks and normalises the rows, then gives you a review step before new cashbook records are added.

Question 8

Does SimpleTaxFlow have live bank feeds?

Accepted Answer

Not yet. Automated bank sync is planned for early 2027. Today, the supported reconciliation route is to import a PDF, CSV or Excel statement and review the matches and new rows before saving them.

Question 9

Will importing a statement duplicate my receipt records?

Accepted Answer

The import flow looks for conservative matches using details such as date, amount, reference and description. Likely matches can reconcile existing records, while uncertain or new rows are held for review rather than silently added as duplicates.

Question 10

Can I create invoices and quotes?

Accepted Answer

Yes. Create customers, quotes and invoices in the web portal, or draft an invoice with a WhatsApp instruction. You can review before sending, track status and convert an accepted quote into an invoice.

Question 11

Do I need Stripe to use invoicing?

Accepted Answer

No. Stripe is optional. Connect it when you want hosted payment links and payment-status updates. When a Stripe invoice is confirmed as paid, check the resulting income record in Transactions as part of your normal bookkeeping review.

Question 12

Can I record CIS deductions and business mileage?

Accepted Answer

Yes. Supported workflows include recording CIS deductions for subcontractor income and logging business mileage. Review the records and rates used, and ask a tax professional if you are unsure whether a journey or deduction qualifies.

Question 13

Can I add the last three months of business mileage at once?

Accepted Answer

Yes. In Mileage, choose Add past mileage. You can build dated records from an accurate weekly pattern, enter several journeys in a quick table, or import a CSV log. Review the generated dates and remove holidays, cancelled visits and personal journeys before saving.

Question 14

Can I enter one mileage total for a date range?

Accepted Answer

You can record a date-range summary when you already keep a detailed underlying journey log, such as a paper log, spreadsheet or another mileage app. Enter the period, total miles, number of journeys and how the total is supported. Keep the underlying dated log and do not use an estimate. Create a separate summary at each quarterly or 5 April boundary so the mileage is included in the correct filing period.

Question 15

Can SimpleTaxFlow send MTD quarterly updates to HMRC?

Accepted Answer

Yes, for supported self-employment and UK property businesses. Connect HMRC, keep and review your digital records, preview the relevant period and submit through the guided filing workflow. SimpleTaxFlow retains the submission result and history.

Question 16

Is an MTD quarterly update the same as a tax return?

Accepted Answer

No. A quarterly update sends summary income and expense totals for a business. You still need to complete the relevant year-end steps and final declaration so HMRC can calculate the final position across your income sources.

Question 17

Can I manage CIS, interest and dividends outside a quarterly submission?

Accepted Answer

Yes. The Tax workspace keeps CIS deductions, UK savings interest, UK dividends and supported foreign dividends available whenever you need them. You do not have to begin a quarterly submission to open these tools. Tax calculations and the year-end tax return are available from the same workspace.

Question 18

Can I check the figures before anything is sent to HMRC?

Accepted Answer

Yes. The filing flow is built around review. Check the obligation, readiness warnings, underlying records and category totals before confirming submission. Nothing should be sent simply because a deadline is approaching.

Question 19

Can I submit foreign-property quarterly updates in SimpleTaxFlow?

Accepted Answer

Not currently. SimpleTaxFlow supports quarterly filing for supported UK property businesses, but it does not submit foreign-property quarterly updates in-app. Use other compatible software or the route HMRC directs you to for foreign property.

Question 20

Where can I see previous submissions or make a correction?

Accepted Answer

Use Tax to review submission history, HMRC responses and supported amendment routes. The right correction depends on the period and filing stage, so follow the guided option shown rather than resubmitting the same figures blindly.

Question 21

What can I do through WhatsApp?

Accepted Answer

You can capture income and expenses, send receipt images and PDFs, check summaries and deadlines, review quarter readiness, create invoice drafts and use secure links for tasks that need a fuller web review. The web portal remains available for every core bookkeeping workflow.

Question 22

Can a casual WhatsApp message accidentally file a return?

Accepted Answer

The filing workflow includes deliberate review and confirmation steps. Use PREVIEW to inspect the period through a secure link, resolve any issues, and only then confirm a supported submission. A receipt message or general chat does not file by itself.

Question 23

Can my accountant access my records?

Accepted Answer

Yes. Invite an accountant to read-only access for records, evidence, reports and audit history. Owner-only controls such as submissions, account settings and billing stay with you unless you carry out the action yourself.

Question 24

Which reports and exports are available?

Accepted Answer

SimpleTaxFlow includes views for profit and loss, cashflow and unpaid invoices, plus cashbook and record exports for review or accountant handoff. Forecasts are planning aids, not a substitute for a filed tax calculation.

Question 25

How does the 30-day free trial work?

Accepted Answer

Create your account without adding a card and use the bookkeeping and filing-preparation tools for free. When you are ready to submit your first obligation to HMRC, start the annual plan and add a card through Stripe. You are not charged during the 30-day trial. Cancel before it ends and you pay nothing; otherwise £60 is charged for one year of access. That is equivalent to £5 per month, but there is no monthly payment option.

Question 26

What happens to my records if I cancel?

Accepted Answer

Your account stops renewing and your records remain available in read-only form under the current service policy. Export anything you need for your own retention requirements, and use Account if you want to request deletion.

Question 27

How can I control and protect my data?

Accepted Answer

SimpleTaxFlow uses secure sign-in and UK-hosted infrastructure, and separates owner and accountant permissions. You can export your records and use Account to manage notifications, connections and deletion requests. Never share HMRC or payment credentials in a support message.

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